Returns & Exchanges
At Wilsonmobility, we are committed to your peak performance and offer a 30-day window for returns on all athletic gear and mobility equipment. We ensure a hassle-free process to get you back in the game with the right support.
Initiate Your Request
Visit our online portal with your order number and email address to select the sports gear you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in unused, sellable condition.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Quality Inspection & Refund
Once our team verifies the equipment's condition, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing