Frequently Asked Questions
Everything you need to know about your Wilsonmobility sports gear.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. For larger items like treadmills or weight benches, delivery may take 7-10 business days depending on your location.
What is your return policy for athletic apparel?
We offer a 30-day return policy for all athletic apparel. Items must be unworn, unwashed, and have the original tags attached to be eligible for a full refund.
Do you offer warranties on mobility and fitness gear?
Yes, all Wilsonmobility hardware and equipment come with a minimum 1-year manufacturer warranty covering defects in materials and workmanship.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress until it reaches your door.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Klarna and Affirm.
How do I ensure I am ordering the correct size?
Please refer to the 'Size Guide' link located on each product page. We provide detailed measurements for all footwear and compression gear to ensure a perfect fit.